Terms & Conditions of Carriage
IMPORTANT NOTICE
Please click on the button below to read our conditions carefully and in their entirety. You will be bound by these conditions if we carry goods for you. Please note that:
- By accepting these conditions, you warrant that:
- you are acquiring our services for, or in relation to, the transport of goods for the purposes of a business, trade, profession or occupation carried on or engaged in by you; and
- the consignee of the goods in question carries on or is engaged in a business, trade, profession or occupation in relation to those goods,
unless you otherwise advise us in writing before we agree to provide our services (see clause 4.2(g));
- Our services are priced based on the exclusions and limitations set out in these conditions;
- To the extent permitted by law, we will not be liable for any loss of or damage to goods, unless that the loss or damage was caused by our proven negligence or wilful misconduct. The conditions provide for various exclusions of liability and limits on our liability for loss of or damage to goods. These exclusions and limits are set out in clause 6;
- The effect of these provisions is that, even if we have been negligent, you may not be able to recover the full value of any lost or damaged goods. If you want to negotiate for us to have a higher limit of liability with respect to your goods, you should contact us;
- To recover for loss of or damage to your goods, regardless of the circumstances, we recommend that you or the owner of the goods arrange to purchase an appropriate insurance policy that covers the goods;
- There are some goods – defined as ‘Excluded Goods’ in clause 1 – that we do not agree to carry, and accordingly, we do not accept any liability for loss of or damage to these sorts of goods (see clause 6.3(b)). You must not, under any circumstances, include any ‘Excluded Goods’ in a consignment; and
If we agree to provide our services for, or in relation to the transport of goods (a) that is not for the purposes of a business, trade, profession or occupation; or (b) where the consignee of the goods does not carry on, or is not engaged in, a business, trade, profession or occupation in relation to those goods, you have the benefit of the consumer guarantees set out in the Australian Consumer Law, which cannot be excluded (see clause 17.1).